Question 1

How do I create an invoice?

Accepted Answer

In your workspace, choose to create an invoice and enter your contractor name, email and address, plus a business name if you use one. Add your customer’s name and address, with a business name and email if available. A customer email is needed to send the invoice from Pencewick. Set the issue and due dates, then add one or more line items with a description, quantity and unit amount. Pencewick totals the line items in GBP and saves the invoice to your account.

Question 2

How do I email an invoice to my customer?

Accepted Answer

Save an email address on the customer details, then open the invoice and choose Email invoice. Pencewick sends the invoice details to that saved address. If no customer email is saved, add one before sending.

Question 3

How do I track paid and unpaid invoices?

Accepted Answer

Payment status is updated manually. Open an invoice and mark it Paid or Unpaid after checking your records; Pencewick does not change the status automatically when a customer pays. Your invoice list shows each status and lets you filter by Paid or Unpaid.

Question 4

Can I archive an invoice and restore it later?

Accepted Answer

Yes. Archive an invoice to move it out of your active invoice list. It remains in Archived invoices, where you can restore it to the active list at any time.

Question 5

Can I export my invoices as a CSV file?

Accepted Answer

Choose Download CSV from the invoice list. The export includes your saved invoice records, including archived invoices, with fields such as contractor and customer details, issue and due dates, GBP total, payment status and archive date.

Question 6

What will Pencewick cost?

Accepted Answer

The planned subscription price is £15 per month. Subscriptions are not currently available, and there is no checkout to start one.